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Medical Office Representative
2 months ago
US Radiology Specialists is seeking a highly skilled and customer-focused Medical Office Representative to join our team. As a Medical Office Representative, you will be responsible for providing exceptional patient service, ensuring a smooth and efficient experience for our patients.
Key Responsibilities- Patient Check-in and Check-out: Assist patients with check-in and check-out processes, ensuring accurate and timely completion of paperwork and payment processing.
- Insurance Verification: Verify patient insurance coverage and benefits, ensuring accurate and up-to-date information.
- Scheduling: Schedule patient appointments and procedures, ensuring efficient use of resources and minimizing wait times.
- Customer Service: Provide exceptional customer service to patients, responding to their needs and concerns in a timely and professional manner.
- Communication: Communicate effectively with patients, healthcare providers, and other stakeholders, ensuring clear and accurate information exchange.
- Previous Experience: Previous experience in a medical office or hospital setting is preferred.
- Customer Service Skills: Strong customer service skills, with the ability to handle heavy patient volume and provide exceptional service in a fast-paced environment.
- Computer Skills: Proficient in computer software and systems, with the ability to learn new systems and technologies quickly.
- Medical Terminology: Knowledge of medical terminology and procedures, with the ability to understand and communicate complex medical information.
US Radiology Specialists is a leading provider of diagnostic imaging services in the United States. We own and operate diagnostic imaging facilities nationwide, providing a wide range of imaging services in a comfortable and service-oriented outpatient environment.
We are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.