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Information Technology Specialist

2 months ago

Alpharetta, Georgia, United States cesna Full time
Job Overview

Position: IT Associate / Specialist


About Our Client:
Our client is a prominent global manufacturer specializing in chemical products for construction, automotive applications, and industrial films, employing approximately 4,270 professionals worldwide.


Role Summary:
The IT Specialist will be responsible for delivering comprehensive system support, services, and development for the organization and its employees. This role involves planning and executing enhancements to all systems to benefit the organization as a whole. The specialist will analyze user requirements and documentation while actively participating in IT projects.


Key Responsibilities:

  • Provide system support and monitoring.
  • Engage in system development initiatives.
  • Conduct training sessions for internal users on system usage.
  • Report daily system issues effectively.
  • Collaborate with the development team to analyze, design, and plan user requirements.
  • Manage and track issues efficiently.
  • Act as a communication liaison between system users and the development team.
  • Analyze and recommend system enhancements.
  • Oversee the implementation, monitoring, and reporting of improvement initiatives.
  • Document analysis, requirements, and system specifications.
  • Participate actively as an analyst, designer, and developer in IT projects.
  • Evaluate new solutions for projects and challenges.
  • Assist in benchmarking IT products.
  • Monitor IT-related expenditures.
  • Perform other assigned duties as necessary.

Qualifications:

The following qualifications are essential for this position, including educational background, work experience, and required knowledge and skills:


Education and Experience:

  • Vocational or undergraduate degree in information systems, computer science, or a related field.
  • Two to three years of experience in information systems, development, computer science, or IT-related roles is advantageous.

Knowledge and Skills:

  • Bilingual in Korean and English.
  • Experience in project management (IT project lifecycle).
  • Proactive approach and initiative.
  • Strong problem-solving abilities.
  • Comprehensive understanding of IT infrastructure and application architectures is beneficial.
  • Excellent social and communication skills.
  • Strong oral and written communication capabilities.
  • Experience in system process analysis and design.
  • Knowledge of Object-Oriented (OO) Programming (Java).
  • Familiarity with Salesforce CRM.
  • Understanding of ERP systems (preferably SAP, SD Module).
  • Experience with database systems (SQL Server/MySQL/Oracle).
  • Proficient in MS Office, particularly Excel.

Physical Requirements:

  • Position involves sitting at a desk and working on a computer for a significant portion of the time.
  • Regular and reliable attendance is required.
  • Local travel may be necessary up to 10% of the time.
  • Note: This job description does not encompass all duties of the position. Additional responsibilities may be assigned as needed.

Benefits:

  • Comprehensive medical, dental, and vision coverage.
  • 401K retirement plan.