Retail Customer Service Representative

2 weeks ago


Fort Lauderdale, Florida, United States EZCORP Full time
About EZCORP

EZCORP is a leading provider of pawn loans in the United States and Mexico, with a strong focus on customer service and employee development.

Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team. As a Pawnbroker, you will be responsible for providing excellent customer service, processing sales and loans, and performing opening and closing store procedures.

Key Responsibilities
  • Provide exceptional customer service by greeting customers, interacting with customers in person and on the phone
  • Process sales, loans, and extensions
  • Perform opening and closing store procedures
Requirements
  • High school diploma or GED
  • Minimum 1 year of customer service experience, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Ability to multitask
  • Able to pass a criminal background check and drug test
What We Offer
  • Competitive wages
  • Monthly uncapped bonus potential paid on store and individual performance
  • Comprehensive health insurance package
  • Great working hours
  • 401(k) with company match
  • Generous paid time off
  • Holiday pay
  • Store discount
Why Join EZCORP?

We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position.

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program. Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour. Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position.

In addition to a great career, we offer our Team Members a comprehensive benefits package to help you achieve your optimal work-life balance.



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