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Customer Service Associate

1 month ago

Clackamas, Oregon, United States XPO Logistics Full time

XPO Logistics is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for:

Key Responsibilities:

  • Providing exceptional customer service via phone and email
  • Resolving customer complaints in a professional and timely manner
  • Diagnosing and resolving issues related to delivery routes and orders
  • Monitoring progress of delivery routes and verifying stamps
  • Processing changes and cancellations to delivery orders

About XPO Logistics:

XPO Logistics is a leading provider of transportation and logistics services. We are committed to delivering exceptional customer service and building long-term relationships with our customers.