Customer Service Representative
3 weeks ago
Pacific Seafood is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints and issues in a professional and courteous manner
- Process orders and ensure timely delivery
- Collaborate with sales team to resolve customer issues
- Participate in ongoing training and development to improve customer service skills
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- 1-2 years of customer service experience; order processing experience a plus
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
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