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Medical Office Receptionist

2 months ago

Madison, Wisconsin, United States Capitol Physical Therapy Full time

Position Title: Medical Office Receptionist | Full Time

Job Category: Office Administration

Job Details:

Overview:

Join our esteemed and expanding team at Capitol Physical Therapy as a Medical Office Receptionist. As the initial point of contact for our patients, you play a crucial role in creating a welcoming environment.

Key Responsibilities:

  1. Foster positive first impressions for all patients and visitors.
  2. Provide exceptional service to both internal and external stakeholders.
  3. Manage patient appointment scheduling through established protocols.
  4. Input and maintain protected health information accurately.
  5. Handle patient payments and ensure proper documentation.
  6. Operate a multi-line telephone system efficiently.
  7. Process, send, and organize medical records and sensitive documents.
  8. Prepare and manage bank deposits.
  9. Record and extract daily charges as necessary.
  10. Verify patient insurance coverage and secure pre-authorizations.
  11. Communicate effectively with clinic staff and billing departments regarding patient inquiries.
  12. Engage with referring providers and their teams to ensure seamless communication.
  13. Participate in ongoing educational initiatives and attend team meetings.
  14. Uphold the highest standards of confidentiality and adhere to HIPAA regulations.
  15. Perform additional duties as assigned.

Compensation: $16.50/hr

Benefits: We provide a comprehensive benefits package, including health, dental, and vision insurance, a 401(k) plan with company matching, paid time off, and more.

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