Health Navigator
1 week ago
At Volunteers of America Chesapeake and Carolinas, we are committed to empowering self-reliance and inspiring hope in our community. We are seeking a skilled Health Navigator to join our team and make a meaningful impact in the lives of veterans.
Job Summary:The Health Navigator will play a critical role in managing crises, providing in-the-moment support to clients with complex behavioral health issues, ensuring client safety, and connecting clients to high-quality, evidence-based providers and connections to Veterans Administration Medical Center services.
Responsibilities:- Coordinate collaborative efforts for the SSVF Program and develop a set schedule to visit the VA, shelters, and other places that homeless and low-income veteran families are likely to congregate.
- Skillfully manage client crises, providing brief risk assessment, safety planning, and de-escalation with the goal of connecting the client to a therapeutic service.
- Independently manage a caseload of complex, multi-need clients.
- Effectively and professionally communicate with clients throughout the process of accessing care, via email, phone, and occasionally text.
- Conduct housing and comprehensive supportive services assessments for program participants and develop a comprehensive Family Services Plan.
- Provide service coordination between the local VAMC and community partners, for persons served and their families/supporters.
- Clinical License preferred but not required.
- Masters level social worker or equivalent education with experience in counseling psychology, nursing, rehabilitative counseling, or related human service field.
- Experience working with homeless individuals and families including veterans is a plus.
- Comfort in environments with constantly evolving responsibilities.
- Passion for connecting individuals with excellent care and able to provide short-term support in person, over the phone and via email.
Volunteers of America Chesapeake and Carolinas offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.
We are committed to creating a workplace culture that values diversity, equity, and inclusion. If you are passionate about making a difference in the lives of veterans and are looking for a challenging and rewarding career opportunity, please apply today
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