Customer Service Specialist

1 day ago


Hollywood, Florida, United States Floor & Decor Full time
Customer Service Specialist Role Summary
As a Customer Service Specialist at Floor & Decor, you'll be responsible for providing exceptional customer experiences, answering questions, and resolving issues in a professional and courteous manner. You'll also be responsible for completing transactions accurately and efficiently, as well as maintaining a clean and organized sales floor.

Responsibilities
- Provide excellent customer service, answering questions and resolving issues in a professional and courteous manner
- Complete transactions accurately and efficiently, handling cash and credit transactions
- Maintain a clean and organized sales floor, restocking shelves and receiving inventory as needed
- Participate in visual merchandising activities to create an engaging shopping experience

Requirements
- Excellent communication skills, both verbal and written
- Ability to work effectively in a fast-paced environment, multitasking and prioritizing tasks as needed
- Basic math skills necessary for handling cash and credit transactions

Benefits
- Competitive salary of $12-$15 per hour, depending on experience
- Benefits including medical, dental, and vision insurance
- Discount on all purchases at Floor & Decor stores

Work Environment
- Retail store environment, standing for long periods of time and occasionally lifting up to 25 pounds
- Supportive team environment and opportunities for growth and development

How You'll Make a Difference
- Deliver exceptional customer experiences, driving sales and contributing to the success of our company

Estimated Salary: $43,200 - $60,000 per year

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