Automation Service Coordinator Specialist
4 days ago
We are seeking a skilled Automation Service Coordinator Specialist to join our team at Entegee. This role is an excellent opportunity for individuals who enjoy coordinating and scheduling service calls, ensuring timely completion of appointments, and interacting with customers.
Company Overview:
Entegee specializes in custom automation projects, making us a major player in the world of controls and robotic solutions globally.
Compensation: $20.00 to $21.00 per hour
Job Description:
- Coordinate technicians, schedule service calls, and ensure timely completion of appointments for HVAC and temperature control systems.
Key Responsibilities:
- Coordinate service resources and assign technicians to projects.
- Schedule personnel, materials, sub-contractors, and equipment based on project requirements.
- Input project locations into the system and generate work order documents.
- Dispatch technicians and notify customers of service schedules.
- Ensure timely completion of appointments and proper follow-up.
- Interact and communicate with Project Managers and Area Service Managers to assign and dispatch technicians.
- Manage customer interactions and satisfaction throughout the service process.
Requirements and Qualifications:
- One-year certificate from a college or technical school, or 3+ years of related experience/training, or an equivalent combination of education and experience.
- Working knowledge of office equipment and Microsoft Office products.
- Familiarity with Energy Management Systems, HVAC Systems, and/or Temperature Controls is preferred.
- Strong computer skills.
- Ability to multi-task effectively.
Benefits:
- Medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan.
EEO Statement:
Equal Opportunity Employer/Veterans/Disabled
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