Office Administrator and Customer Support Expert
1 month ago
Job Summary
We are seeking a highly organized and detail-oriented Office Administrator and Customer Support Expert to join our team at Conserva Irrigation. As a key member of our office staff, you will be responsible for the general operation of our office, including greeting visitors, answering incoming phone calls, and delivering world-class service to our customers.
Key Responsibilities
- Oversee the general operation of the office
- Greet visitors and answer incoming phone calls
- Provide administrative support in lead generation, customer loyalty, accounting, and daily office procedures
- Answer all incoming sales, service, and vendor phone calls
- Coordinate the installation and service department
- Maintain databases such as Contact Management System, Access, etc.
- Manage customer mailings, incoming mail, and email
- Manage calendar of events
- Update and manage various reports and programs (sales, phone, loyalty, etc.)
- Order inventory and supplies
Requirements
- 2+ years of experience in office administration
- Outstanding organizational skills and ability to manage multiple priorities in a timely fashion
- Exposure to customized Customer Relationship Manager (CRM) systems
- Excellent interpersonal and communication skills
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Problem solver and systematic in approach
This is a remote position with a competitive compensation package, including career advancement opportunities, a great work environment, and benefits for qualified individuals.
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