Office Administrator and Customer Support Expert

7 hours ago


Leesburg, Virginia, United States Conserva Irrigation Full time

Job Summary

We are seeking a highly organized and detail-oriented Office Administrator and Customer Support Expert to join our team at Conserva Irrigation. As a key member of our office staff, you will be responsible for the general operation of our office, including greeting visitors, answering incoming phone calls, and delivering world-class service to our customers.

Key Responsibilities

  • Oversee the general operation of the office
  • Greet visitors and answer incoming phone calls
  • Provide administrative support in lead generation, customer loyalty, accounting, and daily office procedures
  • Answer all incoming sales, service, and vendor phone calls
  • Coordinate the installation and service department
  • Maintain databases such as Contact Management System, Access, etc.
  • Manage customer mailings, incoming mail, and email
  • Manage calendar of events
  • Update and manage various reports and programs (sales, phone, loyalty, etc.)
  • Order inventory and supplies

Requirements

  • 2+ years of experience in office administration
  • Outstanding organizational skills and ability to manage multiple priorities in a timely fashion
  • Exposure to customized Customer Relationship Manager (CRM) systems
  • Excellent interpersonal and communication skills
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Problem solver and systematic in approach

This is a remote position with a competitive compensation package, including career advancement opportunities, a great work environment, and benefits for qualified individuals.


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