Guest Services Representative
4 weeks ago
Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.
Key Responsibilities- Provide exceptional guest service by maintaining a positive demeanor and addressing conflicts in a calm and poised manner.
- Ensure a seamless check-in and check-out process, including room assignments and payment processing.
- Offer personalized services to guests, such as making reservations, providing directions, and sending surprise gestures.
- Monitor customer accounts to prevent loss of revenue and adhere to hotel credit limits.
- Collaborate with the team to maintain a clean and safe work environment.
- High school diploma or equivalent required.
- Minimum 1 year of customer service experience, preferably in the hospitality industry.
- Excellent communication and problem-solving skills.
- Ability to work independently with minimal supervision.
Innisfree Hotels values its employees and offers opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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Guest Services Representative
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Pensacola, Florida, United States Innisfree Hotels Full timeJob SummaryInnisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.Key ResponsibilitiesProvide exceptional guest service by maintaining a positive demeanor and addressing conflicts in a calm and poised manner.Ensure a seamless check-in and check-out process, including room...
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Pensacola, Florida, United States Innisfree Hotels Full timeJob SummaryInnisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.Key ResponsibilitiesProvide exceptional guest service by maintaining a positive demeanor and addressing conflicts in a calm and poised manner.Ensure a seamless check-in and check-out process, including room...
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