Customer Service Representative

1 month ago


Pensacola, Florida, United States Wingstop Restaurants Full time
Wingstop Bayou Blvd Job Description

We are seeking a skilled Guest Service Team Member to join our team at Wingstop Bayou Blvd. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service by:

  • Acting as the face and voice of Wingstop to all guests
  • Providing authentic, positive, and genuine experiences
  • Interacting with guests by greeting them, answering the phone, taking and delivering orders

As a Guest Service Team Member, you will play a critical role in ensuring that our guests have a memorable and enjoyable experience at Wingstop. If you are a people person with excellent communication skills and a passion for delivering world-class service, we want to hear from you

Key Responsibilities:

  • Deliver exceptional customer service to all guests
  • Provide accurate and timely information to guests
  • Take and deliver orders in a timely and efficient manner
  • Work collaboratively with the kitchen and other team members to ensure seamless service

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills and accuracy with handling cash and credit transactions
  • Ability to work a variety of shifts, including evenings and weekends


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