Customer Service Representative

2 weeks ago

Tacoma, Washington, United States The Sherwin-Williams Company Full time
Job Summary

This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. The ideal candidate will provide exceptional customer service, operate equipment, and maintain a clean and safe working environment.

Key Responsibilities
  • Order Preparation and Delivery: Prepare and complete orders for delivery or pickup according to schedule, load and unload products from deliveries, and operate and maintain warehouse vehicles and equipment.
  • Customer Service: Assist customers in person and over the phone by determining needs and presenting appropriate products and services, process sales transactions accurately and consistently with policies and procedures, and deliver products to customers in a safe and timely manner.
  • Inventory Management: Ensure that the stockroom is organized, comply with inventory control procedures, and assist with bi-annual inventory review.
  • Team Collaboration: Communicate and cooperate with supervisors and coworkers to achieve team goals and objectives.
Requirements
  • Must be at least eighteen (18) years of age.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must have a valid, unrestricted Driver's License.
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
  • Must be willing to work all scheduled hours, with or without reasonable accommodation.
  • Must have at least one (1) year of work experience in customer service, retail, or sales.
Preferred Qualifications
  • Have at least one (1) year of work experience in a Sherwin-Williams Automotive Branch.
  • Have at least two (2) years of work experience in customer service, retail, or sales.
  • Have at least one (1) year of work experience using material handling equipment.
  • Have at least a High School diploma or GED.

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