Product Owner

2 weeks ago


Chicago, Illinois, United States Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Position: Product Owner - P&C Insurance

Job Overview:

The Product Owner plays a crucial role within our software product development team. This individual is accountable for managing their value stream effectively. Successful candidates will prioritize requests from both internal and external stakeholders that deliver the highest business value and align strategically with organizational goals.

Key Responsibilities:

  • Act as a bridge between business units and development teams.
  • Translate the product vision into a manageable backlog.
  • Champion customer needs to the development team.
  • Collaborate with Product teams to define business and non-functional requirements.
  • Work alongside a cross-functional team of designers, developers, testers, and others to develop, implement, and release products in accordance with product roadmaps.
  • Convert customer requirements into actionable user stories for the development team.
  • Establish feature acceptance criteria in conjunction with the development team and testers.
  • Oversee, prioritize, and evaluate the impact of all work items, including new features and defects, through the product backlog.
  • Assist with functional testing, ensuring that the output of development meets specified acceptance criteria.
  • Provide support to customers across various global time zones.

Required Qualifications:

  • 6 to 8 years of experience as a product owner or in a similar role within Property & Casualty Insurance.
  • Technical proficiency to collaborate effectively with development teams.
  • Ability to make timely and informed decisions that drive organizational progress.

Preferred Qualifications:

  • Bachelor's degree with experience as a Business Analyst.
  • Certification as a Product Owner (CSPO).
  • Familiarity with the Scaled Agile Framework for the Enterprise (SAFe).
  • Experience in planning and executing multi-quarter release plans.
  • Knowledge of Insurity and Vertafore applications such as AIM, IMS, and Concept One is advantageous.
  • Proficiency in JIRA (Atlassian) and other automated product management tools.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, client focus, and innovation.



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