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Customer Service Liaison

2 months ago

Chippewa Falls, Wisconsin, United States Jeff Flaig - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Liaison at Jeff Flaig - State Farm Agent. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and promoting our insurance products and services.

Key Responsibilities
  • Client Relationship Building: Establish and maintain strong relationships with our clients, understanding their needs and preferences to provide tailored solutions.
  • Customer Service: Provide exceptional customer service, responding to client inquiries, and resolving any issues in a timely and professional manner.
  • Insurance Sales: Promote and sell our insurance products and services to clients, identifying opportunities to upsell and cross-sell.
  • Team Collaboration: Work closely with our team to achieve sales targets, share knowledge, and best practices.
Requirements
  • Excellent Communication Skills: Possess excellent written and verbal communication skills, with the ability to effectively communicate with clients and colleagues.
  • Customer Focus: Demonstrate a strong customer focus, with a passion for delivering exceptional customer service.
  • Insurance Knowledge: Have a basic understanding of insurance products and services, with a willingness to learn and develop your knowledge.
  • Team Player: Be a team player, with the ability to work collaboratively with colleagues to achieve sales targets.
What We Offer
  • Competitive Salary: A competitive salary, with opportunities for bonuses and commissions.
  • Benefits Package: A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Professional Development: Opportunities for professional development, including training and education to help you grow in your career.