Customer Service Representative

1 week ago


Fletcher, North Carolina, United States LAZ parking Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as an Ambassador Cashier at LAZ Parking. As a key member of our team, you will be responsible for providing exceptional customer service, handling cash transactions, and ensuring a positive experience for our customers.

Key Responsibilities:

  • Greet customers by name, take payments for parkers, and assist with gate issues and problem resolution.
  • Develop a rapport with the customer base and promote good customer relations by consistently providing premier customer satisfaction.
  • Cashiering functions, including handling cash transactions and operating a point-of-sale system.
  • Complete other related duties as assigned.

Requirements:

  • High school diploma or GED preferred but not required.
  • Strong customer service experience, with a focus on providing exceptional service in a fast-paced environment.
  • Cashier experience is preferred but not required.
  • Parking industry experience is preferred but not required.

Physical Demands:

  • Ability to work in the elements, including heat, wind, snow, and rain.
  • Ability to lift, push, and pull at least 10 pounds.
  • Ability to bend, stoop, squat, and lift frequently throughout a shift.

Working Conditions:

This is a non-exempt position, and the employee will be required to work a variety of shifts, including mornings, afternoons, and evenings. The employee will be required to work in a fast-paced environment, handling cash transactions and interacting with customers in a professional and courteous manner.

LAZ Parking is an Equal Opportunity Employer:

We are committed to providing equal employment opportunities to all qualified individuals, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated, or any other characteristic protected by federal, state, or local law.



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