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Customer Service Representative

2 months ago

Fletcher, North Carolina, United States LAZ parking Full time
About the Role

We are seeking a charismatic and customer-focused individual to join our team as an Ambassador Cashier at LAZ Parking. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.

Key Responsibilities
  • Greet customers by name and provide a welcoming atmosphere
  • Process payments and assist with gate issues and problem resolution
  • Develop a rapport with the customer base and promote good customer relations
  • Cashiering functions and complete other related duties as assigned
Requirements
  • High school diploma or GED preferred but not required
  • Strong customer service experience and ability to work in a fast-paced environment
  • Cashier experience is preferred but not required
  • Parking industry experience is preferred but not required
What We Offer
  • Growth opportunities and a chance to develop your skills
  • Paid training and a comprehensive onboarding process
  • Free company uniform and access to our employee assistance program
  • A supportive and dynamic team environment
Physical Demands
  • Ability to work in the elements - heat, wind, snow, rain, etc.
  • Ability to lift, push and pull at least 10 pounds
  • Ability to bend, stoop, squat and lift frequently throughout a shift
FLSA Status

Non-Exempt

Equal Opportunity Employer

LAZ Parking is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law.