Customer Engagement Specialist

1 week ago


Beverly Hills, California, United States Nestl Group Full time

Position Overview

We are in search of enthusiastic and skilled Sales Associates who will enhance sales, customer service, and sustainability through respectful, collaborative, and determined interactions with clients and colleagues.

Our Culture

We foster an environment that empowers our team to deliver exceptional coffee, customer-focused service, and growth opportunities, along with a variety of benefits and perks.

Daily Responsibilities:

  • Become a Coffee Expert: Bring your passion; we will provide the training for you to share with customers.
  • Build Customer Relationships: While many customers shop online, the store is where we create lasting first impressions.
  • Prioritize Safety: We are committed to maintaining a safe and healthy environment for both employees and customers.
  • Collaborate Effectively: Assist with tasks such as cleaning, organizing stock, and innovating processes. Your feedback and ideas are valuable to our success.

Benefits and Perks:

  • Competitive compensation, with quarterly and annual bonuses.
  • 401(k) savings match.
  • Tuition reimbursement based on hours worked.
  • Referral bonus program.
  • Recognition program with monetary rewards.
  • Corporate discounts.
  • Complimentary uniforms and cleaning services.
  • Free coffee machine and coffee allowance.

Qualifications:

  • High School Diploma or GED is required.
  • Preferred: 1 year or more of experience in retail, direct customer sales, or hospitality.
  • A genuine passion for coffee, respect for sustainability, and a desire to educate oneself and others about coffee culture.
  • A collaborative, agile, and determined mindset.
  • Willingness to work flexible hours, including weekends and holidays.

Inclusivity Commitment:

We are dedicated to maintaining an inclusive workplace. We value the skills and experiences of veterans and individuals with disabilities, recognizing their potential contributions to our mission.

Equal Opportunity Employer:

We are committed to diversity in our workforce and encourage qualified candidates from all backgrounds to apply.



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