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Support Specialist in Care Management

2 months ago

Beverly Hills, California, United States AIDS Healthcare Foundation Full time
Job Description

Overview

EXCEPTIONAL PROFESSIONALS WORKING FOR POSITIVE CHANGE at AIDS Healthcare Foundation

Are you motivated by the opportunity to make a significant impact in the lives of individuals while enjoying competitive compensation? Do you aspire to be part of an organization that fosters personal and professional development for all its team members?

If so, AIDS Healthcare Foundation is the right fit for you

Established in 1987, AIDS Healthcare Foundation stands as the largest specialized provider of HIV/AIDS medical services in the country. Our mission is to deliver innovative medical care and advocacy, irrespective of one's financial situation. Through our network of healthcare facilities, pharmacies, health plans, research initiatives, and various programs, AHF ensures access to the most advanced HIV treatments for everyone in need.

AHF's core values include:

  • Patient-Centric Approach
  • Employee Value
  • Diversity Respect
  • Agility
  • Advocacy for Justice

STILL INTERESTED? Please continue


Key Responsibilities

A Support Specialist in Care Management plays a vital role at AHF by leveraging extensive experience in care coordination and social services. This position requires a deep understanding of the social factors affecting the HIV community, as well as the obstacles faced in adhering to care plans. By engaging with patients, the Support Specialist applies a compassionate, knowledgeable, and supportive approach. Coupled with a solid grasp of the Ryan White Program, the Support Specialist collaborates with the Care Management team, Healthcare Center personnel, and medical providers to ensure that every Ryan White patient receives the necessary support and access to resources.

This role encompasses providing education, conducting screenings, and facilitating assistance to ensure eligibility for the program is comprehended and attained. Working directly within the Healthcare Center, the Support Specialist reviews patient records and progress notes to ensure meaningful interactions and maximum support. Establishing regular communication with patients based on their unique needs enables the Support Specialist to understand their circumstances and work towards eliminating barriers to achieving their Service/Action/Care Plan objectives.

By utilizing your care management expertise, you will enhance AHF's reputation, meeting patients where they are, identifying strengths, and fostering growth to help them reach their aspirations. Your collaborative and engagement skills will embody the essence of the Ryan White Care Act, serving as a safety net for uninsured HIV/AIDS patients within our most vulnerable populations. Your interactions with patients are crucial to AHF's success in fulfilling the requirements of our Ryan White contract, as well as contributing to the measures established by the HIV/AIDS Bureau (HAB) and the Department of Health and Human Services.

You will passionately advocate for our key initiatives.

To thrive as a Support Specialist, it is essential to keep AHF's Core Values and Mission at the forefront of your actions. At AHF, we pride ourselves on being adaptable and responsive in a dynamic environment, ensuring the best experience for our clients and the most supportive workplace for our employees.

AHF promotes a collaborative organizational structure where staff members are accountable to multiple leaders.

The Support Specialist will be part of a close-knit team focused on achieving long-term goals. The discussions and relationships developed by the Support Specialist contribute significantly to viral suppression, improved health outcomes, and enhanced quality of life for our patients.

Licenses and Certifications: A Bachelor's degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or Human Services with a minimum of 1 year of Case Management experience is required.

Familiarity with Ryan White Services is preferred.


Qualifications

At AIDS Healthcare Foundation, we believe in equal employment opportunities for all individuals, regardless of race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, or disability. This commitment extends to all aspects of employment, including recruitment, hiring, selection, transfer, promotion, training, and other employment conditions. AHF will consider qualified applicants with criminal histories in accordance with applicable laws.