Director II, Quality Assurance and Support Services, CodeStack, Educational Services

13 hours ago


Stockton, California, United States San Joaquin Outdoor Education Full time
About the Employer

San Joaquin County Office of Education is a regional agency that provides educational leadership, resources, and customized services to assist school districts. With over 2,100 employees, the agency promotes student achievement and accountability, serves San Joaquin County's most at-risk students, and strives to create an environment in which every student has an opportunity for a quality education.

Job Summary

Under the direction of the CodeStack Project Management Office and Support Division Director, the Director II- Quality Assurance & Support Services plays a pivotal role in ensuring that CodeStack delivers high-quality products or services while providing excellent customer support. This includes supervising, leading, evaluating, and conducting professional development for all department staff, creating and implementing strategies for testing software systems, and defining and tracking quality metrics to measure effectiveness of testing efforts.

Responsibilities
  • Supervise and lead a team of quality assurance and support services staff
  • Develop and implement testing strategies for software systems
  • Define and track quality metrics to measure effectiveness of testing efforts
  • Provide guidance and support to quality assurance, project management, and support teams
  • Assume Division Director responsibilities during the Division Director's absence
Requirements

Possess a bachelor's degree with a concentration in computer-related technology or five years increasingly responsible experience with management information systems with a concentration on quality assurance and project management in a large-scale information technology environment.

Please note that a formal letter of introduction, resume, and three letters of recommendation are required to complete the application process.



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