Customer Service Engineer
5 days ago
Solventum is a pioneering company that enables better, smarter, safer healthcare to improve lives. We pioneer game-changing innovations at the intersection of health, material, and data science, changing patients' lives for the better while enabling healthcare professionals to perform at their best.
">">We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Our team of experts works together to deliver cutting-edge medical device equipment, providing superior customer service with customer-centric solutions.
>This position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup, and maintenance of medical device equipment. The Customer Service Engineer will interface with Solventum customers daily and is responsible for building, cultivating, and maintaining superior customer relationships.
The successful candidate will have the opportunity to tap into their curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
- Supporting customers, including patients and hospital staff, on a regular basis, providing superior customer service with customer-centric solutions
- Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery
- Tracking inventory control on assets, parts, disposables, and supplies, locating missing and misplaced equipment as needed
- Loading and unloading medical equipment from company vehicles
- Attending training and other scheduled business functions, which may require commercial air travel
We offer a competitive salary range of $42,322 - $51,727, based on factors such as relevant knowledge, training, skills, work location, and experience. This position may also be eligible for a range of benefits, including Medical, Dental & Vision, Health Savings Accounts, and more.
In this role, you will work collaboratively with our team to deliver exceptional results, ensuring that our customers receive the highest level of service. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.
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