Administrative Support Professional

2 days ago


Canoga Park, California, United States Omar Soudani - State Farm Agent Full time
About the Opportunity: We are seeking a highly motivated and customer-focused individual to join our team as an Administrative Support Professional. This is an exciting opportunity for someone who is passionate about providing exceptional customer experiences and working collaboratively with a dynamic team.

Job Responsibilities:
  • Engage with customers through various channels, including phone, email, and chat.
  • Provide timely and effective assistance with policy inquiries, updates, and claims.
  • Utilize digital tools and platforms to connect with customers and enhance their experience.
  • Collaborate with the team to ensure seamless issue resolution and identify opportunities for improvement.


Requirements:
  • High school diploma or equivalent.
  • Familiarity with social media platforms and digital communication tools.
  • Ability to work in a collaborative team setting and adapt to changing priorities.
  • Willingness to obtain relevant insurance licenses (training will be provided).


What We Offer:
  • Competitive base salary ($48,000 per year) with performance-based incentives.
  • Comprehensive benefits package, including health insurance and retirement plans.
  • Opportunities for professional development and career advancement in a fun and inclusive work environment.
  • Emphasis on work-life balance and employee well-being.


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