Restaurant Operations Manager

5 days ago


Corona, California, United States 8139 Pieology Full time
Job Overview

At 8139 Pieology, we are seeking a highly skilled and experienced Restaurant General Manager to lead our restaurant operations. As a key member of our management team, you will be responsible for ensuring the highest level of customer satisfaction, driving sales growth, and maintaining a positive work environment.

Key Responsibilities
  • Customer Satisfaction
    • Model and create an environment where the customer is always right
    • Respond promptly and positively to customer concerns
  • Team Management
    • Hire and train high-quality team members who demonstrate a commitment to customer satisfaction
    • Empower team members to deliver exceptional customer service
  • Business Operations
    • Develop and execute business plans to drive sales growth and profitability
    • Manage labor costs and optimize scheduling to meet business needs
    • Ensure compliance with all labor laws and regulations
  • Food Safety and Quality
    • Uphold company food safety and sanitation standards
    • Ensure high-quality food products and presentation
Requirements

To be successful in this role, you will need:

  • Education
    • High school diploma or equivalent
  • Experience
    • 3-5 years of experience in a management position, preferably in the restaurant industry
  • Skills and Abilities
    • Basic computer skills
    • Financial and analytical aptitude
    • Organizational and time management skills
    • Team building and problem-solving skills
    • Good verbal and written communication skills
Physical Demands

This role requires:

  • Ability to work long hours, including evenings and weekends
  • Ability to stand for long periods and move throughout the restaurant
  • Ability to lift 50-75 pounds comfortably


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