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Food Service Operations Leader
2 months ago
Miguel's California Mexican Cocina is on the lookout for a dedicated Food Service Operations Leader who has a genuine enthusiasm for exceptional homestyle cuisine and outstanding customer care.
Are you ready to embark on a fulfilling career journey? At Miguel's, we are more than just a workplace; we are a community united by shared goals and aspirations. Join our family
As a vital member of our team, you will play a key role in delivering delightful meals to our cherished patrons while fostering a fun and engaging atmosphere for your team. If you take pleasure in satisfying guests and mentoring others, this position is ideal for you.
We provide a competitive compensation and benefits package, which includes:
- Competitive Salary (Dependent on Experience)
- Paid Time Off (PTO) & Paid Sick Leave (PSL)
- Affordable Insurance Options (Medical, Dental, Vision)
- Company-Paid Life Insurance
- 401(k) Plan with Generous Company Match
- Anniversary Recognition Day
- Complimentary Employee Meal During Shifts
Key Responsibilities:
- Enhance team performance in both Back of House (BOH) and Front of House (FOH) to achieve daily excellence and superior guest service.
- Foster a positive atmosphere of pride and teamwork to drive sales and retain top talent, in collaboration with the General Manager.
- Proactively promote guest satisfaction and address any restaurant-level concerns or complaints.
- Collaborate with the General Manager to identify, interview, and recruit top candidates to meet current and future staffing needs.
- Assist in managing the financial and operational success of the business to achieve its objectives.
- Lead by example through effective performance management, coaching, and exemplifying service standards and company policies.
- Ensure a safe, secure, and healthy environment by adhering to sanitation standards and legal regulations.
- Maintain regular communication with the General Manager to address daily tasks and issues efficiently.
- Perform additional duties as assigned by the General Manager.
Qualifications:
- Exceptional guest service skills.
- Strong verbal and written communication abilities for building business relationships.
- Capability to inspire and motivate teams while influencing others.
- Excellent problem-solving and prioritization skills.
- Outstanding interpersonal and communication skills.
- Proficient in building relationships with both internal and external customers.
- Meticulous attention to detail and superior organizational skills are essential.
Physical Requirements and Work Environment:
Physical Requirements: The employee must be able to stand, walk, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The team member may occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment: While performing the duties of this job, the team member may be exposed to weather conditions prevalent at the time. The noise level in the work environment is typically moderate and consistent with a restaurant setting.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.