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Retail Operations Assistant Manager

2 months ago


Grand Rapids, Michigan, United States Tapestry Full time

Assistant Store Manager at Tapestry

The Assistant Store Manager at Tapestry exemplifies a strong understanding of business principles, driving sales performance through effective team development and guidance. With a focus on strategic planning, they ensure operational excellence while upholding Tapestry's standards and values. This role requires versatility, as the individual will adapt to various responsibilities within the store.

Key Responsibilities:

  • Collaborates with the Store Manager to align with organizational goals and make informed decisions
  • Formulates sales tactics and initiatives to foster growth across all product categories
  • Manages productivity by holding the management team accountable for their contributions
  • Creates and implements a client engagement strategy, monitoring its effectiveness over time
  • Acts as a brand representative within the market to enhance customer loyalty and drive business
  • Addresses customer concerns promptly with a focus on solutions
  • Empowers team members through delegation and support
  • Recognizes and appreciates individual contributions to team success

Essential Competencies:

  • Results Orientation
  • Customer-Centric Approach
  • Interpersonal Effectiveness
  • Adaptability in Learning
  • Persistence
  • Strategic Thinking
  • Team Building Skills
  • Courage in Management

Additional Qualifications:

  • 1 to 3 years of management experience in a premium retail environment is preferred
  • High school diploma or equivalent; a college degree is advantageous
  • Proficient in Microsoft Office Suite
  • Effective communication skills with both customers and team members
  • Capability to lift and carry items weighing up to 25 pounds
  • Willingness to work a flexible schedule