Commercial Account Representative
4 weeks ago
COLOURS INC is seeking a skilled Commercial Account Representative to join our team in the NY-PA territory. As a key member of our sales team, you will be responsible for driving sales, maintaining client relationships, and delivering exceptional service to our commercial clients.
Key Responsibilities:
- Identify and pursue new business opportunities within the commercial and industrial sectors, leveraging various channels to drive sales growth.
- Develop and maintain strong relationships with existing commercial clients, serving as their trusted advisor and primary point of contact for all sales and service-related inquiries.
- Conduct thorough needs assessments with clients to understand their specific requirements and recommend tailored solutions to meet their objectives.
- Collaborate closely with internal teams to deliver value-added solutions and support to clients.
- Coordinate service requests from clients, ensuring prompt resolution of any issues or concerns related to product performance, application, or maintenance.
- Prepare and deliver persuasive sales presentations, proposals, and product demonstrations to showcase the benefits of our coating's solutions and secure new business opportunities.
- Conduct regular business reviews with clients to assess satisfaction levels, identify upsell and cross-sell opportunities, and explore ways to deepen the partnership.
- Stay informed about industry trends, competitor activities, and market dynamics to anticipate client needs and position our offerings effectively.
Requirements:
- Proven track record of success in sales management, preferably within the coatings industry.
- Deep understanding of commercial and industrial coatings, including types, applications, and industry standards.
- Excellent communication, negotiation, and presentation skills, with the ability to effectively engage with clients at all levels of an organization.
- Strong analytical and problem-solving abilities, with a focus on delivering creative solutions to meet client needs.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment, managing multiple priorities and deadlines.
- Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Positive attitude, resilience, and a customer-centric mindset, with a passion for delivering exceptional service and driving customer satisfaction.
- Valid driver's license and willingness to travel occasionally for client meetings, industry events, and training sessions.
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