Territory Sales Manager Inside Sales Representative

4 weeks ago

Syracuse, New York, United States NAPA Auto Parts Full time
Job Title: Territory Sales Manager Inside Sales

Are you a sales professional looking for a new challenge? Do you have a passion for building relationships and driving revenue growth? We are seeking a highly motivated and experienced Territory Sales Manager Inside Sales to join our team at NAPA Auto Parts.

Job Summary:

The Territory Sales Manager Inside Sales will be responsible for assisting the Commercial Systems Group Sales Representative in the field by providing excellent customer service and administrative support. This role will play a critical part in driving sales of Commercial Systems Group products to new and existing NAPA customers.

Key Responsibilities:

  • Assist in the achievement of strategic sales objectives for a specific CSG Region
  • Establish and maintain positive relationships with new and existing clients
  • Grow relationships as opportunities to preserve, promote, and expand business
  • Conduct outbound consumer calls to a pre-determined list of prospects
  • Speak with prospective customers about software services that will benefit them from a financial, process improvement, and customer service perspective
  • Set up web-based demos for high-visibility software, recommend services to customers, and guide them through a consultative direct sales presentation over the telephone
  • Advise customers on the cost-effective benefits that the Commercial Systems Group can provide
  • Pass qualified candidates over to the Commercial Systems Group Sales representative to close
  • Utilize Salesforce for logging calls, adding prospects, inputting information, and more
  • Identify and pursue new opportunities with new and existing accounts
  • Create quotes and proposals for customers and prospects
  • Travel within sales territory for current shows to promote NAPA products and build relationships up to 20%
  • Inform clients of past due amounts and attempt to collect passed due payments
  • Respond to customer inquiries and address service complaints in a timely manner
  • Analyze customer feedback and develop new techniques to ensure customer retention
  • Provide excellent customer services and ensure customer satisfaction
  • Provide resources for new customers such as training schedules, online training videos, and provide necessary support contacts
  • Familiarity with accessing and creating DocuSign Purchase Sales Agreements

Requirements:

  • Significant experience (at least 6 months) with large volume sales, preferably selling a software application/solution or comparable advanced technology product/service
  • Demonstrates organizational and planning skills, practice time management, meet deadlines, and display a sense of urgency
  • Demonstrates initiative and take action when appropriate
  • Demonstrates professionalism, good judgment, and a strong work ethic
  • Ability to communicate, present, and persuade on the phone
  • Possesses problem-solving and decision-making skills
  • Ability to provide excellent phone presence and customer service
  • Must be able to solve problems
  • Ability to speak clearly and listen attentively
  • Must be self-motivated
  • Able to multi-task, prioritize, and manage time effectively
  • Proven attention to detail and thorough documentation
  • Some Travel is Required (up to 20%)
  • Team Player
  • Proficient in MS Office suite
  • Knowledge of Salesforce

Working Conditions:

  • Operates in a remote/professional office environment as well as on the road
  • Hours may fluctuate based upon demand
  • Employee is regularly required to talk and hear
  • Employee is frequently required to sit, stand, walk, use hand to finger, handle or feel, and reach with hands and arms

Pay from $28.36 USD an hour. If you are not the right fit, let us know you're interested in a future opportunity by joining our Talent Community on or create an account to set up email alerts as new job postings become available that meet your interest.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.

GPC's policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience, and conduct and other legitimate business reasons.

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