Lead Collections Specialist
1 day ago
We are seeking a highly skilled and experienced Lead Collections Specialist to join our team at Discover. As a Lead Collections Specialist, you will be responsible for servicing delinquent credit card accounts through various contact channels, minimizing losses to the company, and strengthening relationships with customers.
Key Responsibilities:- Review past due accounts and contact customers to arrange acceptable payment programs
- Build rapport with cardmembers and work with customers to secure repayment on delinquent accounts
- Ensure compliance with company policies and procedures
- Handle difficult collection calls as determined by center management
- High School Diploma or GED
- 2+ years of collections experience
- 2+ years of advanced-level experience in customer service, detail orientation, professionalism, verbal communication, collections, negotiation, compliance, and system/computer fluency
- 1+ years of working-level experience in listening skills
- A competitive salary range of $23.25 to $29.80
- A range of benefits and programs based on eligibility, including paid parental leave, paid time off, 401(k) plan, medical, dental, vision, and health savings account
- Opportunities for professional growth and development
Discover is a leading digital banking and payments company that values compliance and risk management. We are committed to a diverse and inclusive workplace and are an equal opportunity employer. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email us at [insert email].
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Lead Collections Specialist AM Shifts
1 week ago
Columbus, Ohio, United States Discover Full timeJob SummaryWe are seeking a highly skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for servicing delinquent credit card accounts through various contact channels, minimizing losses to the company while strengthening relationships with customers.Key ResponsibilitiesReview past due accounts and contact...
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Senior Collections Specialist
1 week ago
Columbus, Ohio, United States Discover Full timeJob Title: Senior Collections SpecialistWe are seeking a highly skilled and experienced Senior Collections Specialist to join our team at Discover. As a Senior Collections Specialist, you will be responsible for collecting delinquent credit card accounts through various channels, minimizing losses to the company, and utilizing professional and persuasive...
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Lead Collections Specialist
5 days ago
Columbus, Ohio, United States Discover Financial Services Full timeJob Description:We're seeking a skilled Collections Specialist to join our team at Discover Financial Services.As a Collections Specialist, you will be responsible for servicing delinquent credit card accounts through various contact channels. Your goal will be to minimize losses to the company by assessing each customer situation and providing relevant...
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Lead Collections Specialist AM Shifts
1 week ago
Columbus, Ohio, United States Discover Full timeJob SummaryWe are seeking a highly skilled Collections Specialist to join our team at Discover. As a Collections Specialist, you will be responsible for servicing delinquent credit card accounts through various contact channels, minimizing losses to the company while strengthening relationships with customers.Key ResponsibilitiesReview past due accounts and...
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Collections Specialist
1 week ago
Columbus, Ohio, United States Discover Full timeJob Title: Collections SpecialistWe are seeking a highly motivated and detail-oriented Collections Specialist to join our team at Discover. As a Collections Specialist, you will be responsible for collecting delinquent credit card accounts through various channels, minimizing losses to the company, and maintaining excellent customer relationships.Key...
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Collections Specialist
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Columbus, Ohio, United States Discover Full timeJob SummaryWe are seeking a highly skilled Collections Specialist to join our team at Discover. As a Collections Specialist, you will be responsible for servicing delinquent credit card accounts through various contact channels, minimizing losses to the company, and strengthening relationships with customers.Key ResponsibilitiesReview past due accounts and...
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