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Hospitality Ambassador

2 months ago

West Chester Pennsylvania, United States Sunrise Senior Living Full time
About the Role

We are seeking a skilled and friendly Hospitality Ambassador to join our team at Sunrise Senior Living. As a key member of our community, you will be responsible for providing exceptional hospitality and creating a warm and welcoming environment for our residents, families, and visitors.

Key Responsibilities
  • Provide Excellent Customer Service: Greet and assist visitors, respond to inquiries, and resolve any issues in a professional and courteous manner.
  • Manage Community Information: Share knowledge of our community's amenities, services, and events with visitors and residents.
  • Coordinate Administrative Tasks: Assist with general administrative duties, such as answering phones, taking messages, and maintaining records.
  • Support Marketing Efforts: Provide information about our community to potential residents and their families, supporting our marketing and sales initiatives.
Requirements
  • High School Diploma or Equivalent: Required.
  • Customer Service Experience: Proven experience in a customer-facing role, with excellent communication and interpersonal skills.
  • Organizational and Problem-Solving Skills: Ability to work independently, prioritize tasks, and make sound decisions.
  • Technical Skills: Proficiency in Microsoft Office, including Outlook, Word, and Excel.
About Sunrise Senior Living

Sunrise Senior Living is a leading provider of senior living communities, dedicated to delivering high-quality care and services to our residents. We are committed to creating a positive and supportive work environment for our team members, with opportunities for growth and development.