Bellperson Service Ambassador
3 weeks ago
At Highgate Hotels, we are committed to delivering exceptional guest experiences. As a Bellperson Service Ambassador, you will play a vital role in ensuring our guests feel welcome and supported throughout their stay.
Your key responsibilities will include:
Job SummaryThe Bellperson Service Ambassador is responsible for providing exceptional service to our guests by assisting with luggage, answering questions, and offering solutions to any challenges they may face.
Key Responsibilities:
- Loading and unloading luggage carts to ensure efficient and safe transportation of guest luggage
- Organizing luggage and providing it to guests in a timely and courteous manner
- Providing information and assistance to guests regarding hotel amenities and services
- Collaborating with other hotel staff to ensure seamless guest experiences
Requirements:
- Previous experience in a customer-facing role, preferably in the hospitality industry
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues
- Physical stamina to lift, push, and pull luggage carts and equipment
- Ability to work varied shifts, including evenings and weekends
Benefits:
- Competitive salary: $45,000 - $55,000 per year, depending on experience
- Opportunities for career advancement and professional growth
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Free meals and uniforms
About Highgate Hotels:
Highgate Hotels is a leading provider of hospitality services, with a portfolio of properties across North America. We are committed to delivering exceptional guest experiences and providing our team members with the tools and support they need to succeed.
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