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Facility Operations Supervisor

2 months ago

Scottsdale, Arizona, United States OdySea Aquarium Full time

Job Type:

Full-time

Position Title: Facility Operations Supervisor

Department: Maintenance & Facilities

Reports To: Director of Maintenance & Facilities

POSITION SUMMARY:

The Facility Operations Supervisor is responsible for overseeing all elements of the cleaning crew, landscape service providers, pool maintenance, pest control management, and outsourced cleaning services at OdySea Aquarium and Arizona Boardwalk. This role also includes supporting the maintenance manager as needed. The supervisor prioritizes tasks to ensure optimal use of labor, materials, and budget, while guaranteeing appropriate resource distribution. A commitment to delivering high-quality service to both internal and external stakeholders is essential. A comprehensive understanding of inventory control, sanitation standards, scheduling, and organizational skills with meticulous attention to detail is required. As a member of the OdySea Aquarium team, the Facility Operations Supervisor must exemplify strong work ethics, patience, kindness, respect, forgiveness, and honesty. Effective communication is crucial, maintaining a focus on exceptional guest service. Collaboration with all departments and team members is expected, providing support to both colleagues and guests. The role emphasizes the organization's mission and vision, focusing on education and conservation while ensuring an outstanding guest experience.

MAJOR DUTIES AND RESPONSIBILITIES:

  • Mentor and guide team members to highlight the significance of their roles and their influence on the guest experience.
  • Manage all aspects of the cleaning staff and vendor relationships, motivating team members and vendors to foster productive interdepartmental connections.
  • Prepare and submit an annual budget for cleaning supplies for approval.
  • Continuously monitor and manage the inventory and usage of cleaning supplies.
  • Support and execute maintenance programs necessary to maintain a safe and fully operational facility year-round.
  • Establish and enforce cleaning protocols to uphold the highest cleanliness standards at all times.
  • Assess departmental operations and implement improvements as necessary.
  • Respond to maintenance repair requests, prioritize them, and inform the requesting department of expected completion times.
  • Maintain all relevant records and reports.
  • May be assigned additional responsibilities based on business needs.
REQUIRED EXPERIENCE:
  • High school diploma or GED.
  • A minimum of 5 years of relevant field experience.
  • Demonstrated leadership abilities and management skills are essential.
  • A valid driver's license with a clean driving record.
  • Forklift certification or the ability to obtain certification.
  • Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
PHYSICAL AND MEDICAL REQUIREMENTS:
  • Successful completion of a pre-employment drug screening and background check.
  • Allergies related to animals or plants must be managed with appropriate medications or protective gear.
  • Ability to endure high noise levels in the work environment.
  • Capacity to stand for extended periods and walk frequently.
  • Ability to use hands for various tasks, including reaching and handling objects.
  • Physical capability to balance, stoop, kneel, crouch, climb stairs, or crawl.
  • Ability to work at heights, move moderate to heavy items, utilize power tools, and operate heavy machinery.
  • Frequent communication is required.
  • No impairments affecting sight, smell, hearing, touch, balance, or movement that could hinder job performance.
  • Specific vision requirements include close vision, color vision, depth perception, and focus ability.
  • Must be able to follow directional cues effectively. Ability to work in a potentially loud environment.
  • Willingness to work in all weather conditions, including extreme temperatures and humidity.
  • Availability to work weekends, evenings, and holidays as needed.
  • Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.
Core Fundamentals of the Employee Promise:
  • Empowered to take ownership of opportunities to exceed expectations.
  • Anticipate guest needs and pay attention to details.
  • Treat all customers with respect.
  • Maintain a positive demeanor.
  • Exhibit an attitude of gratitude.
  • Strive for accuracy on the first attempt.
  • Act with integrity and ethics.
  • Provide alternative solutions when necessary.
  • Commit to learning all aspects of our products and services.
  • Utilize the 10/5 rule for guest interactions.
  • Use name recognition whenever possible.
  • Take personal responsibility for surroundings.
  • Accountable for tools and resources.
  • Value the contributions of every team member.

We believe that a culture rooted in inclusion and diversity drives our success. Our team members bring diverse perspectives and experiences, fostering innovation and forward-thinking.


Salary Description:

$65,000/YR