Current jobs related to Client Relations Coordinator - Hagerstown, Maryland - Point Broadband

  • Apprentice - CFI Client Services Specialist

    2 days ago

    Hagerstown, Maryland, United States Fiserv Full time

    Job Title: Apprentice - CFI Client ServicesAbout the Role:We are seeking a highly motivated and detail-oriented Apprentice - CFI Client Services to join our team at Fiserv. As a key member of our Client Services team, you will provide Level 2 support for the CFI portfolio, responsible for client solution penetration, education, and issue resolution...

  • Apprentice - CFI Client Services Specialist

    2 weeks ago

    Hagerstown, Maryland, United States Fiserv Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Apprentice - CFI Client Services to join our team at Fiserv. As a key member of our Client Services team, you will play a critical role in providing exceptional support to our clients and driving business growth.Key ResponsibilitiesProvide Level 2 support for the CFI portfolio, ensuring...

  • Nurse Care Coordinator

    4 weeks ago

    Hagerstown, Maryland, United States Home Helpers of Hagerstown & Frederick Full time

    Job Title: Nurse Care CoordinatorWe are seeking a highly skilled and compassionate Registered Nurse to join our team as a Nurse Care Coordinator. As a key member of our home health care team, you will be responsible for providing exceptional patient care and coordinating services to ensure the best possible outcomes for our clients.Responsibilities:Conduct...

  • Nurse Care Coordinator

    3 weeks ago

    Hagerstown, Maryland, United States HCAOA Full time

    Job Title: Nurse Care CoordinatorWe are seeking a highly skilled and compassionate Registered Nurse to join our team as a Nurse Care Coordinator. As a key member of our home care team, you will be responsible for providing exceptional care to our clients and their families.Responsibilities:Conduct comprehensive assessments of clients' needs and develop...

  • Youth Services Coordinator

    3 weeks ago

    Hagerstown, Maryland, United States Potomac Community Services Full time

    About the RoleWe are seeking a dedicated and compassionate individual to join our team as a Mental Health Care Coordinator. In this role, you will work closely with youth (ages 5-21) and their caregivers to identify needs and goals that will strengthen the family and the youth's future.Key ResponsibilitiesConduct weekly meetings with youth and families to...

  • Nurse Care Coordinator

    2 weeks ago

    Hagerstown, Maryland, United States HCAOA Full time

    Job Title: Nurse Care CoordinatorWe are seeking a highly skilled and compassionate Registered Nurse to join our team as a Nurse Care Coordinator. As a key member of our management team, you will be responsible for coordinating total client care, promoting sound preventative practice, and ensuring the highest level of quality care for our...

  • Nurse Care Coordinator

    4 weeks ago

    Hagerstown, Maryland, United States Home Helpers of Hagerstown & Frederick Full time

    Job OpportunityWe are seeking a dedicated and compassionate Registered Nurse to join our management team at Home Helpers of Hagerstown & Frederick. As a Nurse Care Coordinator, you will play a vital role in supporting the needs of seniors in our service area.ResponsibilitiesConduct comprehensive assessments of clients' needs and develop personalized care...

  • Human Resources Coordinator

    3 days ago

    Hagerstown, Maryland, United States Moore DM Group Full time

    Job Summary:The Human Resources Generalist will be responsible for planning, implementing, and administering all aspects of Human Resources responsibilities for the supported companies. This role will involve performing customer service functions, maintaining employee records, and assisting with payroll processing and other HR administrative tasks.Key...

  • Transportation Coordinator

    4 weeks ago

    Hagerstown, Maryland, United States Insight Global Full time

    Job Title: Transportation SpecialistWe are seeking a highly skilled Transportation Specialist to join our team at Insight Global. As a key member of our logistics team, you will be responsible for coordinating the movement of goods and materials from one place to another.Key Responsibilities:Schedule delivery appointments and coordinate with carriers to...

  • Operations Coordinator

    2 weeks ago

    Hagerstown, Maryland, United States Penske Full time

    Job Title: Operations CoordinatorPenske is seeking an experienced Operations Coordinator to join our team. As an Operations Coordinator, you will play a critical role in supporting the branch's operational efficiency, effectiveness, and profitability.Key Responsibilities:Financial Operations: Monitor and maintain accounts receivable, lease, contract...

  • Youth Services Coordinator

    1 week ago

    Hagerstown, Maryland, United States Potomac Community Services Full time

    About the RolePotomac Community Services is seeking a dedicated and compassionate individual to join our team as a Youth Services Coordinator. In this role, you will work closely with youth (ages 5-21) and their caregivers to identify needs and goals that will strengthen the family and the youth's future.The ideal candidate will have a strong background in...

  • Nurse Care Coordinator

    2 weeks ago

    Hagerstown, Maryland, United States Home Helpers of Hagerstown & Frederick Full time

    About the Role:We are seeking a highly skilled Registered Nurse to join our team as a Home Health Specialist. As a key member of our management team, you will be responsible for coordinating total client care, promoting sound preventative practice, and coordinating services to ensure the best possible outcomes for our clients.Responsibilities:Conduct...

  • Nurse Care Coordinator

    4 days ago

    Hagerstown, Maryland, United States Home Helpers of Hagerstown & Frederick Full time

    About the Role:We are seeking a highly skilled Registered Nurse to join our team as a Home Health Nurse - Care Coordinator. As a key member of our management team, you will be responsible for coordinating total client care, monitoring client conditions, and promoting sound preventative practices.Responsibilities:Conduct initial and ongoing comprehensive...

  • Operations Coordinator

    2 weeks ago

    Hagerstown, Maryland, United States Penske Full time

    Job SummaryThe Operations Coordinator will play a vital role in supporting the branch's operational efficiency, effectiveness, and customer satisfaction. This position will provide exceptional customer service and communication to internal and external customers, while also supporting the branch financial manager in achieving performance and profitability...

  • Operations Coordinator

    2 weeks ago

    Hagerstown, Maryland, United States Penske Truck Leasing Full time

    Job SummaryThe Operations Coordinator will play a crucial role in supporting the branch's operational efficiency, effectiveness, and customer satisfaction. This position will provide superior customer service and communication to internal and external customers, while also assisting the branch financial manager in providing guidance and information that...

  • Customer Service Coordinator

    1 month ago

    Hagerstown, Maryland, United States Wolters Kluwer Full time

    Job Title: Customer Service CoordinatorJob Summary:We are seeking a highly skilled Customer Service Coordinator to join our team at Wolters Kluwer. As a key member of our customer service team, you will be responsible for providing timely and accurate business information and analysis to internal users and external customers.Key Responsibilities:Coordinate...

  • Operations Coordinator

    2 weeks ago

    Hagerstown, Maryland, United States Penske Truck Leasing Full time

    Job SummaryThe Operations Coordinator will play a crucial role in supporting the branch's operational efficiency and effectiveness. This position will provide exceptional customer service and communication to internal and external customers, while also contributing to branch performance and profitability.Key ResponsibilitiesFinancial OperationsOversight of...

  • Front Office Coordinator

    2 months ago

    Hagerstown, Maryland, United States The Centers for Advanced Orthopaedics Full time

    The Front Office Receptionist plays a vital role in the success of The Centers for Advanced Orthopaedics. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support.Key Responsibilities:Verify Patient Information: Accurately update patient demographics and insurance information, confirming purpose...

  • ENT Specialist

    3 weeks ago

    Hagerstown, Maryland, United States HealthEcareers - Client Full time

    ENT Opportunity in MarylandWe are seeking an experienced ENT specialist to join our well-established practice in Maryland. As a key member of our team, you will have the opportunity to work with a diverse patient population and develop your skills in a variety of areas, including sinus infections, allergies, sleep apnea, and snoring disorders.Practice...

  • Office Coordinator

    2 weeks ago

    Hagerstown, Maryland, United States Spherion Full time

    Job Title: Office AdministratorWe are seeking a highly organized and detail-oriented Office Administrator to join our team at Spherion. As the first point of contact for our clients, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our office.Key Responsibilities:Answer incoming calls and respond to...

Client Relations Coordinator

2 months ago

Hagerstown, Maryland, United States Point Broadband Full time

Customer Support Advocate

Overview: The Customer Support Advocate plays a vital role in our expanding broadband service sector. We are in search of a proactive individual who excels in resolving customer inquiries effectively. The ideal candidate will be adept at articulating our service offerings to prospective clients and converting inquiries into successful engagements.

Key Responsibilities:

  • Deliver exceptional service to incoming customer inquiries.
  • Assist clients with billing inquiries, service options, and product information.
  • Promote and sell products and services to enhance customer satisfaction.
  • Provide initial troubleshooting assistance for service disruptions.
  • Manage customer requests including new installations, service modifications, and account adjustments.
  • Ensure first-call resolution for customer inquiries.
  • Collaborate effectively with supervisors and team members.
  • Adapt to a dynamic work environment and manage multiple tasks efficiently.
  • Adhere to company policies and procedures consistently.
  • Maintain regular attendance and flexibility for evening and weekend shifts.
  • Support fellow Customer Service Representatives with inquiries.
  • Perform additional duties as assigned.

Core Competencies:

  • Analytical Skills: Ability to synthesize complex information and conduct thorough research.
  • Attention to Detail: Demonstrates meticulousness in all tasks.
  • Problem Solving: Identifies and resolves issues promptly while gathering relevant information.
  • Interpersonal Skills: Focuses on conflict resolution and maintains confidentiality.
  • Communication Skills: Listens attentively, responds to inquiries, and conveys information clearly in writing.

Qualifications:

  • High School Diploma or GED is required.
  • A minimum of two years of relevant work experience, preferably in customer service or call center settings.
  • Strong communication, interpersonal, and basic computer skills.
  • Familiarity with Microsoft Office Suite and Google Earth.
  • Commitment to the company’s values, including integrity and a strong work ethic.

Physical Requirements:

  • Ability to sit for extended periods and stand or walk occasionally.
  • Effective verbal communication and auditory skills.
  • Proficient in operating a computer and standard office equipment.
  • Capability to reach frequently at various heights.
  • Must possess adequate vision for reading and computer tasks.

Disclaimer: This job description is intended to provide a general overview of the role and is not an exhaustive list of responsibilities or skills required.