Guest Services Supervisor

4 weeks ago


Nantucket, Massachusetts, United States The Wauwinet Full time
Front Office Manager Position Overview

We are seeking an experienced Front Office Manager to lead the efficient functioning of our Front Office, Bell Services, Concierge, Retail, and Beach teams.

Your role will encompass:

  • Fostering positive guest interactions and addressing any concerns that may arise.
  • Supervising the check-in and check-out procedures to ensure a smooth experience for all guests.
  • Training and guiding staff to ensure they are well-informed about current rates and promotional offers.

Collaboration with the Rooms Division Manager will be essential to proactively identify potential challenges and develop effective strategies.


Ideal candidates will possess:

  • A minimum of 2 years' experience in a comparable position.
  • Exceptional communication abilities.
  • Proficiency in Microsoft Office applications.

At The Wauwinet, we are dedicated to delivering outstanding service and crafting unforgettable experiences for our guests. We invite you to contribute to our commitment to excellence in hospitality.



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