Front Desk Agent-Part Time

3 weeks ago

Salt Lake, Utah, United States Courtyard Salt Lake City Airport Full time
Job Summary:

As a Front Desk Agent at Courtyard Salt Lake City Airport, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth and enjoyable stay. Your primary responsibilities will include registering guests, making and modifying reservations, and handling hotel operator and concierge duties. You will also be responsible for providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Responsibilities:
  • Register guests and handle check-ins and check-outs in a friendly, efficient, and courteous manner.
  • Make and modify reservations, and handle hotel operator and concierge duties.
  • Provide exceptional customer service to all guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Work effectively with fellow associates and other departments within the hotel to ensure seamless service delivery.
  • Be aware of all rates, packages, and special promotions, and be familiar with all in-house groups and closed-out dates.
  • Obtain all necessary information when taking room reservations and follow rate quoting scenarios.
  • Be familiar with all hotel policies and house rules, as well as hospitality terminology.
  • Have knowledge of and assist in emergency procedures as required.
Requirements:
  • High school diploma or equivalent required; college coursework in a related field helpful.
  • Experience in a hotel or a related field preferred.
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
  • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem-solve in order to effectively deal with internal and external customers.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high-pressure situations.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
  • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing.
  • Ability to read, comprehend, and write simple instructions and/or short correspondence and memos.
  • Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations.
  • An operational knowledge of Microsoft Office suite.
  • Must be willing and able to work a varied schedule that may include evenings, nights, weekends, and holidays.
  • Holds an understanding of hotel products and guest services (i.e., lifestyle, full-service resort, etc.).
  • Ability to participate in the creation of an enjoyable work environment.

  • Front Desk Agent-Part Time

    3 days ago

    Salt Lake, Utah, United States Courtyard Salt Lake City Airport Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Courtyard Salt Lake City Airport. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our...

  • Front Desk Agent

    1 week ago

    Salt Lake, Utah, United States Azul Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Azul Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide...

  • Front Desk Agent

    3 weeks ago

    Salt Lake, Utah, United States Merritt Hospitality Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott Salt Lake at City Creek. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Responsibilities:Greet and welcome guests,...

  • Front Desk Agent

    3 days ago

    Salt Lake, Utah, United States Azul Hospitality Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Agent to join our team at Azul Hospitality. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesProvide...

  • Front Desk Agent

    3 days ago

    Salt Lake, Utah, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. This role requires a strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:Register guests and...

  • Hotel Front Desk Agent

    13 hours ago

    Salt Lake, Utah, United States The Grand America Hotel Full time

    Job SummaryWe are seeking a skilled Front Desk Agent to provide exceptional customer service and manage all aspects of guest accommodation at The Grand America Hotel. Register guests, manage reservations, and provide information about rooms, rates, and amenities.Facilitate guest check-in and check-out procedures, ensuring guests are satisfied and in rooms as...

  • Hotel Front Desk Agent

    3 weeks ago

    Salt Lake, Utah, United States La Quinta Inn & Suites , Salt Lake City Airport Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at La Quinta Inn & Suites, Salt Lake City Airport. As a Hotel Front Desk Agent, you will be responsible for providing exceptional guest service, managing room bookings, and ensuring a smooth and efficient check-in and check-out process.Key...

  • Front Desk Representative

    2 weeks ago

    Salt Lake, Utah, United States Merritt Hospitality Full time

    Job Title: Front Desk AgentAt Merritt Hospitality, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team.Job Summary:The Front Desk Agent is responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized front desk area.Key...

  • Front Desk Agent

    7 hours ago

    Salt Lake, Utah, United States Asher Adams, An Autograph Collection Hotel Full time

    About Asher Adams, An Autograph Collection HotelAsher Adams, An Autograph Collection Hotel is a unique blend of historic charm and modern luxury. Our hotel is a hub for innovation and creativity, where guests can experience the best of hospitality.Job Title: Front Desk AgentJob SummaryWe are seeking a highly skilled and enthusiastic Front Desk Agent to join...

  • Front Desk Agent

    4 days ago

    Salt Lake, Utah, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent with Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key...

  • Front Desk Representative

    1 week ago

    Salt Lake, Utah, United States Aimbridge Hospitality Full time

    Front Desk Agent Opportunity at Aimbridge HospitalityWe are seeking a skilled and friendly Front Desk Agent to join our team at Aimbridge Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Greet and welcome all guests approaching the...

  • Front Desk Representative

    3 weeks ago

    Salt Lake, Utah, United States Concord Hospitality Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Concord Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.Key Responsibilities:Assist guests with check-in,...

  • Front Desk Representative

    4 weeks ago

    Salt Lake, Utah, United States The Grand America Hotel Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a skilled and friendly Hotel Front Desk Agent to provide exceptional guest service and manage all aspects of their accommodation.Key Responsibilities:Guest Check-In and Check-Out: Greet and register guests, manage reservations, and provide information about rooms, rates, and amenities.Cash Handling and...

  • Front Desk Representative

    3 days ago

    Salt Lake, Utah, United States The Grand America Hotel Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to provide exceptional service to our guests and manage all aspects of their accommodation.Key Responsibilities:Register guests, manage reservations, and provide information about rooms, rates, and amenities to ensure a seamless guest...

  • Front Desk Agent

    4 days ago

    Salt Lake, Utah, United States Aimbridge Hospitality Full time

    Job SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional customer service to our guests. Your primary responsibilities will include greeting and registering guests, handling room reservations, and providing information about hotel services and facilities.ResponsibilitiesGreet and register guests in a...

  • Front Desk Representative

    3 weeks ago

    Salt Lake, Utah, United States Asher Adams, An Autograph Collection Hotel Full time

    Front Desk AgentAt Asher Adams, An Autograph Collection Hotel, we are seeking a highly skilled and enthusiastic Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Greet and welcome guests, creating a...

  • Front Desk Representative

    4 weeks ago

    Salt Lake, Utah, United States Merritt Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott Salt Lake at City Creek. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining a clean and organized front desk area.Key...

  • Front Desk Representative

    4 days ago

    Salt Lake, Utah, United States Asher Adams, An Autograph Collection Hotel Full time

    Front Desk AgentAshers iconic Front Desk Agent plays a vital role in creating unforgettable guest experiences. As the first point of contact, you will be the warm and welcoming face of our hotel, setting the tone for a memorable stay.Responsibilities:Guest Greeting: Welcome guests with a smile and a friendly attitude, ensuring a positive first...

  • Front Desk Agent

    1 week ago

    Salt Lake, Utah, United States Doubletree SLC Airport Full time

    Job SummaryAs a Front Desk Agent at Woodspring Suites Mesa, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our guests. This role involves greeting and registering guests, handling room reservations, and providing information about hotel services and facilities.Key Responsibilities:Greet and register...

  • Front Desk Representative

    1 month ago

    Salt Lake, Utah, United States Driftwood Hospitality Management Full time

    Front Desk Agent RoleWe are seeking a skilled and friendly Front Desk Agent to join our team at Driftwood Hospitality Management. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Welcoming and serving guests in person and over the...