Front Desk Agent

3 days ago


Salt Lake, Utah, United States Doubletree SLC Airport Full time
Job Summary

As a Front Desk Agent at Woodspring Suites Mesa, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our guests. This role involves greeting and registering guests, handling room reservations, and providing information about hotel services and facilities.

Key Responsibilities:
  • Greet and register guests in a friendly and welcoming manner
  • Handle room reservations, check-ins, and check-outs
  • Provide information about hotel services, facilities, and local attractions
  • Respond to guest inquiries and resolve any issues that may arise
  • Work effectively with other departments to ensure seamless guest service
Requirements:
  • High school diploma or equivalent required
  • Previous experience in a customer service or hospitality role preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic knowledge of hotel operations and services
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

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