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Sales Counter Associate

2 months ago


San Diego, California, United States AC Pro Full time

Position Overview:

Join AC Pro, a family-owned distributor in the heating and air conditioning sector, where we prioritize our customers and foster a positive work atmosphere for our team members. Our mission is to offer rewarding career opportunities that promote growth and innovation while ensuring every associate is treated with respect and kindness.

Key Responsibilities:

As a Sales Counter Associate, your main responsibilities will include:

  • Delivering exceptional customer service that surpasses expectations.
  • Processing customer orders, quotes, returns, and transfers efficiently.
  • Utilizing your product and industry expertise to recommend solutions tailored to customer needs.
  • Maintaining a well-stocked, organized, and clean showroom and warehouse.
  • Assisting with order fulfillment, including loading and unloading, while ensuring accurate inventory management.
  • Proposing new product ideas and supporting initiatives to minimize overstock and aged inventory.
  • Staying updated on product knowledge through training sessions and available resources.
  • Performing basic housekeeping tasks as needed.

Preferred Qualifications:

  • Ability to thrive in a dynamic, fast-paced environment with changing priorities.
  • Strong customer service and interpersonal skills.
  • Team-oriented mindset with a positive attitude.
  • Excellent analytical, organizational, and detail-oriented skills.
  • Experience in the HVAC industry is advantageous.
  • Familiarity with SAGE software is a plus.
  • Willingness to work overtime and Saturday mornings as required.

Physical Requirements:

  • Capability to stand and walk for the majority of the work shift.
  • Able to lift or move items weighing between 25-50 pounds.
  • Competence in reaching, feeling, grasping, gripping, carrying, pushing, and pulling.

What We Offer:

  • Competitive compensation.
  • Medical and Dental benefits with HMO and PPO options.
  • Vision insurance.
  • Company-paid life insurance.
  • 401(k) retirement plan.
  • Weekly pay periods.
  • Employee Assistance Program (EAP).
  • Paid vacation and sick leave.
  • Paid holidays.
  • Veteran's Day off with pay for eligible associates.

Schedule: Morning shifts with potential for overtime and Saturday work as needed.

Compensation: $28.00 per hour (based on experience).

All candidates must successfully complete a pre-employment drug screening and provide documentation of eligibility to work in the U.S.

We are an Equal Opportunity Employer and encourage veterans to apply.