Parts Counter Sales Associate

3 weeks ago


San Francisco, California, United States TEC Equipment Full time

About TEC Equipment

We are a leading provider of heavy-duty trucks, trailers, and parts in the western United States. Our team is dedicated to delivering exceptional customer service and support.

Job Summary

We are seeking a skilled Parts Counter Sales Associate to join our team. In this role, you will be responsible for selling parts to customers, assisting service technicians with parts selection, and maintaining a constant flow of parts to the service department.

Key Responsibilities

  • Assist service technicians in selecting parts needed for repairs and ensure that technicians submit a parts requisition before charging out the parts.
  • Maintain a constant flow of parts to the service department to keep technicians on the floor working.
  • Occasionally assist walk-in customers in selecting required parts and suggest companion parts or add-ons.
  • Safely pull purchased parts from stock in a timely and accurate manner.
  • Determine availability of parts that are not in stock and submit an emergency order if needed by the customer.
  • Answer phone calls and provide price quotes and other requested information.
  • Notify the shop foreman and customer immediately when ordered parts arrive.
  • Set up orders for daily shipment, delivery, and/or pick-up.

Qualifications

  • Prior customer service experience.
  • At least 3 years of experience in truck and/or automotive parts counter sales.
  • Experience with Hino/Isuzu, box truck, trailer, or aftermarket parts preferred.
  • Valid driver's license and ability to meet insurance requirements.
  • Forklift experience and ability to become forklift certified by TEC Equipment is preferred.
  • Ability to maintain predictable and reliable attendance and work in a safe and alert manner.
  • Ability to prioritize and complete multiple requests and responsibilities effectively and timely.

Benefits

TEC Equipment offers a comprehensive benefits package, including health, wellness, and retirement benefits, as well as opportunities for education and career advancement.



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