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Assistant Manager

2 months ago

Osseo Minnesota, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Massage Envy Maple Grove. As a key member of our leadership team, you will play a vital role in driving the success of our wellness center.

Key Responsibilities
  • Rally a team of professionals to deliver exceptional customer service and ensure a positive experience for every client.
  • Assist the Clinic Manager with day-to-day operations, including managing staff, inventory, and facilities.
  • Build relationships with our talented team of massage therapists, estheticians, and customer service representatives to guide, support, and inspire them.
  • Own the success of our location, driving sales growth, and maintaining active membership.
  • Support the Front Desk team to reach sales goals and promote our services and products.
  • Help clients understand the benefits of regular massage, skin care, and wellness.
  • Establish relationships with members and guests to grow and retain a loyal client base.
  • Connect clients with retail products that enhance their wellness experience.
What We Offer
  • A competitive compensation package, including a healthy hourly wage, sign-on bonus, and opportunities for commission and bonuses.
  • A comprehensive benefits package, including employer-paid health care, AFLAC, dental, and discounts on services and products.
  • Paid Time Off and ESST for all employees.
  • A dynamic and energizing work environment that fosters growth and development.
  • Training and support to help you refine your sales and customer service skills.
  • Discounts on massages, skin care services, and retail products.
Requirements
  • Sales superstars with a proven track record of success in connecting clients to memberships, services, and products.
  • People of integrity who champion the well-being of members, guests, and team members.
  • Smart and savvy individuals with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
  • Masters of customer service who make everyone feel valued and supported.
  • Fast thinkers who can juggle multiple tasks and set priorities.
  • Great teammates who can work well in a fast-paced environment.
  • Supporters of total body care with a general knowledge of massage and skin care services.