Customer Experience Supervisor
1 week ago
At TJ Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Supervisor, you'll play a key role in ensuring our customers receive the best possible service. Your responsibilities will include:
- Leading a team of Associates to provide prompt, courteous customer service
- Training and mentoring Associates on front-end principles and customer service techniques
- Assigning registers and supporting POS coverage needs
- Addressing customer concerns and issues promptly
- Ensuring Associates execute tasks and activities according to store plan
You'll be responsible for promoting a culture of honesty and integrity, maintaining confidentiality, and ensuring adherence to all labor laws, policies, and procedures. If you're a team player with strong communication and organizational skills, we want to hear from you
Requirements:
- Available to work flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques
- Capable of multi-tasking
- Strong communication and organizational skills with attention to detail
Benefits:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Starting Pay: $15.00 to $15.50 per hour
At TJ Maxx, we're committed to creating a positive and inclusive work environment where everyone can thrive. We're an equal opportunity employer and welcome applications from diverse candidates.
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