Wendy's Shift Supervisor

4 weeks ago


Aiea, Hawaii, United States Cotti Foods Full time

About the Role

The Shift Supervisor is a key member of our team, responsible for leading and guiding our crew members to deliver exceptional customer experiences. As a Shift Supervisor, you will be the face of our restaurant, ensuring that every guest leaves feeling satisfied and valued.

Key Responsibilities

  • Train and develop crew members to meet and exceed customer expectations
  • Manage food and labor costs to optimize profitability
  • Execute company policies and procedures to maintain a safe and efficient work environment
  • Monitor inventory levels and maintain a clean and organized workspace
  • Provide coaching and feedback to crew members to improve performance
  • Anticipate and resolve customer complaints in a professional and courteous manner
  • Collaborate with management to achieve sales and customer satisfaction goals

Requirements

  • High school diploma or equivalent required
  • Minimum one year of restaurant experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Physical ability to lift up to 35 pounds and stand for long periods

What We Offer

  • Opportunities for advancement and professional growth
  • Competitive compensation and benefits package
  • A dynamic and supportive work environment


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