CRM Data Analyst
1 week ago
Mohegan Sun is seeking a highly skilled CRM Analyst to join our team. As a CRM Analyst, you will be responsible for creating, maintaining, and implementing digital gaming campaigns with the CRM Manager and Team.
Key Responsibilities:- Create and implement digital gaming campaigns to drive customer engagement and retention.
- Analyze customer data to identify trends and patterns, and provide insights to inform business decisions.
- Develop and maintain reports to measure campaign performance and provide recommendations for improvement.
- Collaborate with internal teams to ensure alignment and effective communication.
- Stay up-to-date with industry trends and best practices in CRM and data analysis.
- Bachelor's degree in Mathematics, Computer Science, Economics, or related field.
- 2+ years of experience in data management, data analysis, or business analysis.
- Intermediate knowledge of Microsoft Office, SQL, Power BI, and statistical programs.
- Excellent written and verbal communication skills.
- Excellent editing and proofreading skills.
- Excellent organizational and multi-tasking skills.
- Mohegan Corporate office and departmental policies and procedures.
- Appropriate regulations that pertain to Mohegan Information Systems.
Fast-paced office work environment. Must be able to sit in front of a computer screen for extended periods of time. Must be able to work various shifts and flexible hours with occasional travel required.
This is not an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Mohegan reserves the right to make changes in the above job description whenever necessary.
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