Hotel Operations Manager

1 week ago


Marquand, Missouri, United States Residence Inn Full time

About the Role:

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Residence Inn. As a key member of our management team, you will be responsible for assisting the General Manager in the overall management of the hotel, including team member relations, guest service, profitability, product quality, and compliance to hotel standards.

Key Responsibilities:

  • Assist in the hiring, training, and development of employees to ensure a high level of customer satisfaction and quality service.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Conduct ongoing training and coaching of associates to increase job knowledge and skill level.
  • Promote teamwork and associate morale to create a positive work environment.
  • Monitor service trends and make recommendations to improve service standards.
  • Perform hands-on duties as needed to deliver guest services.
  • Cover shifts as necessary to ensure seamless operations.

Benefits:

  • Paid time off.
  • Employee discount at Marriott properties worldwide.
  • Company-paid Health, Vision, Dental & Life insurance.
  • Access to affordable ancillary benefits.
  • Company-matched 401k.

Requirements:

  • Proven experience in hotel management, preferably in a similar role.
  • Strong leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to work collaboratively with the management team to achieve goals and objectives.


  • Marquand, Missouri, United States Quality Inn South Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel General Manager to lead our team at Quality Inn South. As a key member of our management team, you will be responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and driving revenue growth.Key ResponsibilitiesHotel Operations: Oversee and manage all...


  • Marquand, Missouri, United States White Lodging Full time

    About the Role:We are seeking a highly skilled and experienced Assistant General Manager to join our team at White Lodging. As a key member of our hotel operations team, you will be responsible for leading the day-to-day operations of our hotel and ensuring that our guests receive exceptional service.Key Responsibilities:Operations Leadership: Act as the...


  • Marquand, Missouri, United States Blue Sky Hospitality Solutions Full time

    Job Summary:We are seeking a highly skilled and experienced Front Office Manager to join our team at Blue Sky Hospitality Solutions. As a key member of our hotel operations team, you will be responsible for directing and administering all Front Desk operations in our ongoing effort to deliver exceptional guest service, manage guest loyalty, and drive...


  • Marquand, Missouri, United States Aimbridge Hospitality Full time

    Job SummaryThe Hotel Operations Manager is a polished, well-spoken, and well-regarded ambassador who carries a strong vision for their hotel. He or she is charged with responsibility for all aspects of operations for their assigned property; providing support, supervision, and guidance to their management team and front line associates. He or she will ensure...


  • Marquand, Missouri, United States MHG Hotels Full time

    As a Hotel Operations Manager, your primary responsibility will be to ensure that every guest feels welcomed and valued from the moment they arrive. You will lead a dedicated team to create an inviting atmosphere, characterized by a warm reception and pristine accommodations. Your role will involve motivating and guiding team members to provide exceptional...


  • Marquand, Missouri, United States Marriott International Inc Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Marriott International Inc. As a key member of our hotel's leadership team, you will be responsible for leading the day-to-day operations and ensuring the highest level of guest satisfaction.Key ResponsibilitiesAct as the General Manager's co-captain...


  • Marquand, Missouri, United States Aimbridge Hospitality Full time

    Job SummaryAs a key member of our hotel management team, the Assistant General Manager - Hotel Operations will play a crucial role in ensuring the smooth operation of our hotel. This includes supervising operating departments, assisting the General Manager in revenue generation, and developing managerial and hourly employees.ResponsibilitiesSupervise...


  • Marquand, Missouri, United States Residence Inn Full time

    Job SummaryWe are seeking an experienced and skilled Assistant General Manager to join our Residence Inn team. As a key member of our hotel operations team, you will be responsible for assisting the General Manager in the overall management of the hotel, including team member relations, guest service, profitability, product quality, and compliance to hotel...


  • Marquand, Missouri, United States Marriott International Inc Full time

    Job SummaryWe are seeking an experienced and skilled Assistant General Manager to join our team at Marriott International Inc. As a key member of our hotel operations team, you will be responsible for leading the day-to-day operations of our hotel and ensuring exceptional guest satisfaction.Key ResponsibilitiesAct as the General Manager's co-captain and lead...


  • Marquand, Missouri, United States Extended Stay Indianapolis Airport Full time

    Job SummaryAs a key member of the Extended Stay Indianapolis Airport team, the Assistant General Manager - Hotel Operations will play a crucial role in ensuring the efficient operation of the hotel and delivering exceptional guest experiences. This leadership position requires a strong focus on revenue generation, cost control, and guest satisfaction, as...


  • Marquand, Missouri, United States Extended Stay Indianapolis Airport Full time

    Job SummaryAs a key member of the Extended Stay Indianapolis Airport team, the Assistant General Manager - Hotel Operations will play a crucial role in ensuring the efficient operation of the hotel and delivering exceptional guest experiences. This leadership position requires a strong focus on revenue generation, cost control, and guest satisfaction, as...


  • Marquand, Missouri, United States The Alexander | a Dolce Hotel Full time

    Property Overview:The Alexander, A Dolce Hotel is a modern and upscale establishment situated in a vibrant urban setting, offering a dynamic work atmosphere. Being part of The Alexander means contributing to a unique hotel recognized for its contemporary design, exceptional service, and prime location within the downtown arts and cultural district. The hotel...


  • Marquand, Missouri, United States Delta Hotel Indianapolis Full time

    Position Overview:We are in search of a dedicated Room Attendant to become a part of our team at Delta Hotels by Marriott Indianapolis East. The successful candidate will play a vital role in ensuring that guest accommodations, corridors, and communal areas are kept clean and welcoming. This position entails daily servicing of guest rooms, organizing supply...


  • Marquand, Missouri, United States The Alexander | a Dolce Hotel Full time

    About The Alexander | a Dolce HotelThe Alexander, A Dolce Hotel is a contemporary and upscale hotel located in the vibrant city of Indianapolis, Indiana, offering an exciting and dynamic work environment.Job SummaryWe are seeking a dynamic and passionate leader to join our team as our Restaurant & Bar Manager. This role is responsible for activating the bar,...


  • Marquand, Missouri, United States Arbor Lodging Management Full time

    Job SummaryThe Maintenance Technician is a key member of the hotel operations team, responsible for ensuring the overall maintenance and upkeep of the hotel's guest rooms and common areas. This role requires a high level of attention to detail, excellent problem-solving skills, and the ability to work independently with minimal supervision.Key...


  • Marquand, Missouri, United States HHM Hotels - Lakes Region Full time

    Job SummaryWe are seeking an experienced Regional Vice President of Operations to lead and oversee a prominent cluster of branded hotels across the Midwest. This individual will possess operational expertise, drive excellence in guest service, performance, and financial results across the region for our owners and the brands.Key ResponsibilitiesRevenue...


  • Marquand, Missouri, United States Crestview Management, LLC Full time

    Job Summary:Crestview Management, LLC is seeking a highly skilled and experienced Hotel Banquet Captain to join our team. As a key member of our events team, you will be responsible for overseeing all aspects of banquet events at our hotel.Key Responsibilities:Event Coordination: Coordinate with our culinary team to ensure seamless execution of events,...


  • Marquand, Missouri, United States The Alexander | a Dolce Hotel Full time

    About The Alexander | a Dolce HotelThe Alexander, A Dolce Hotel is a contemporary and upscale hotel located in the vibrant city of Indianapolis, Indiana, offering an exciting and dynamic work environment. As a job applicant, joining the team at The Alexander means being part of a distinctive hotel known for its modern design, exceptional service, and prime...

  • Hotel Night Auditor

    19 hours ago


    Marquand, Missouri, United States Holiday Inn Airport Indianapolis, IN Full time

    Hotel Night Auditor Job DescriptionWe are seeking a detail-oriented and customer-focused individual to join our team as a Hotel Night Auditor at Holiday Inn Indianapolis Airport. As a key member of our overnight operations team, you will play a vital role in ensuring the smooth operation of our hotel during the late-night hours.Responsibilities:Financial...


  • Marquand, Missouri, United States The Alexander | a Dolce Hotel Full time

    About The Alexander | a Dolce HotelThe Alexander, A Dolce Hotel is a contemporary and upscale hotel located in the vibrant city of Indianapolis, Indiana, offering an exciting and dynamic work environment. As a job applicant, joining the team at The Alexander means being part of a distinctive hotel known for its modern design, exceptional service, and prime...