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Hotel Operations Manager

2 months ago


Marquand, Missouri, United States Blue Sky Hospitality Solutions Full time

Job Summary:

We are seeking a highly skilled and experienced Front Office Manager to join our team at Blue Sky Hospitality Solutions. As a key member of our hotel operations team, you will be responsible for directing and administering all Front Desk operations in our ongoing effort to deliver exceptional guest service, manage guest loyalty, and drive financial profitability.

Key Responsibilities:

  • Direct and administer all Front Desk operations, ensuring seamless guest experiences and efficient hotel operations.
  • Develop and implement strategies to enhance guest loyalty and retention, driving repeat business and positive word-of-mouth.
  • Manage and control Front Desk expenses, ensuring alignment with hotel budget and financial goals.
  • Collaborate with hotel departments to ensure effective communication and coordination, promoting a culture of teamwork and excellence.
  • Monitor and analyze Front Desk performance metrics, identifying areas for improvement and implementing corrective actions.

Requirements:

  • Minimum 3 years of experience in hotel front office management, with a proven track record of success.
  • Strong leadership and management skills, with the ability to motivate and inspire team members.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues, and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Proficiency in hotel management software and systems, with the ability to learn and adapt to new technologies.

What We Offer:

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.