Service Excellence Representative

4 days ago


League City, Texas, United States Ineos Group Ltd Full time
About the Role:

We are seeking an exceptional Customer Service Representative to join our team at INEOS Oxide. As a key member of the sales team, you will play a crucial role in delivering excellent customer service and support.

This is an exciting opportunity for a highly motivated and organized individual to contribute to the success of our business. If you have experience in the chemical industry and possess excellent communication skills, we would like to hear from you.

Key Responsibilities:

  • Provide timely and accurate responses to customer inquiries and concerns
  • Process orders and manage inventory levels to meet customer demands
  • Collaborate with cross-functional teams to ensure smooth order fulfillment and resolution of any issues
  • Develop and maintain strong relationships with customers to drive business growth and retention
  • Stay up-to-date with company policies, procedures, and industry developments to provide expert advice to customers

Requirements:

  • High school diploma or equivalent required; relevant experience in the chemical industry preferred
  • Excellent communication, organizational, and problem-solving skills
  • Ability to work independently and collaboratively as part of a team
  • Familiarity with SAP software and Microsoft Office applications
  • Willingness to participate in on-call programs and work flexible hours as needed


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