Service Excellence Specialist

5 days ago


League City, Texas, United States Ineos Group Ltd Full time
Job Description:

The Customer Service Representative is responsible for providing exceptional customer service, resolving customer complaints, and ensuring timely and accurate delivery of products. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process customer orders accurately and efficiently
  • Collaborate with sales, marketing, and logistics teams to ensure seamless customer experience
  • Participate in on-call program and provide 24/7 support when necessary

Requirements:

  • High school diploma or equivalent
  • Previous experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Estimated Salary: $65,000 - $85,000 per year



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