IT Operations Specialist

4 days ago


Renton, Washington, United States PACCAR Full time

About the Role

PACCAR is a global leader in the commercial vehicle, financial, and customer service fields. We are seeking an IT Operations Analyst to join our team in Renton, WA.

Key Responsibilities

  • Monitor and investigate issues with Mainframe Batch Processing using distributed scheduling tools.
  • Assist with cross-platform administration, including WinTel, UNIX, Mainframe, AS400, and Linux.
  • Transfer technical knowledge, processes, and procedures to junior staff.
  • Design and implement recovery procedures for the PACCAR IT Knowledge Base.
  • Perform proactive measures to improve operational efficiency and increase ECC incident resolution rates.
  • Participate in or lead projects as assigned.
  • Provide off-hours Help Desk support.

Requirements

  • 5+ years hands-on IT technical experience.
  • Experience with CICS, IMS, DB2, DBRC, SMS, DBCTRL, IBM Utilities, TSO CLIST, REXX, JCL, RACF, FDRABR, ADRDSSU, VTCS, CONNECT DIRECT, BMC-CTD, BMC-ISPW, EDI, IMS UTILITIES, EZTRIEVE, SYNCSORT, OMEGAMON, DFHSM, and DADS.
  • Experience with iSeries-AS/400 Console.
  • Familiarity with Database platforms, specifically IMS, DB2, SQL, and Oracle.
  • Acute attention to detail.
  • Team player; good customer service skills.
  • Familiarity with Critical Incident and Problem Management processes.
  • Experience with Diagnostic Troubleshooting.
  • Excellent Communication skills: ability to write Technical Materials to develop Procedures, Resolutions, and Documentation.

About PACCAR

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability corporation. We value talent and promote growth and development. We carefully consider numerous compensation factors, including your education, training, or experience. The salary range for the IT Operations Analyst - Mainframe Recovery is $75,100 - $112,300 annually. Additionally, this role is eligible for a full range of benefit options, including 401k, fully funded pension plan, comprehensive paid time off, tuition reimbursement, medical, dental, and vision plans, flexible spending accounts, and more.



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