IT Operations Specialist
4 weeks ago
About the Role
PACCAR is a Fortune 500 company seeking a skilled IT Operations Analyst to join our team. As a key member of our Enterprise Command Center, you will be responsible for monitoring mainframe batch processes and taking corrective action as required.
Key Responsibilities
- Monitor and investigate issues with Mainframe Batch Processing using distributed scheduling tools.
- Assist with cross-platform administration, including WinTel, UNIX, Mainframe, AS400, and Linux.
- Transfer technical knowledge, processes, and procedures to junior staff.
- Design and implement recovery procedures for the PACCAR IT Knowledge Base.
- Perform proactive measures to improve operational efficiency and increase ECC incident resolution rates.
- Participate in or lead projects as assigned.
- Provide off-hours Help Desk support.
Requirements
- 5+ years of hands-on IT technical experience.
- Experience with CICS, IMS, DB2, DBRC, SMS, DBCTRL, IBM Utilities, TSO CLIST, REXX, JCL, RACF, FDRABR, ADRDSSU, VTCS, CONNECT DIRECT, BMC-CTD, BMC-ISPW, EDI, IMS UTILITIES, EZTRIEVE, SYNCSORT, OMEGAMON, DFHSM, and DADS.
- Experience with iSeries-AS/400 Console.
- Familiarity with Database platforms, specifically IMS, DB2, SQL, and Oracle.
- Acute attention to detail.
- Team player with good customer service skills.
- Familiarity with Critical Incident and Problem Management processes.
- Experience with Diagnostic Troubleshooting.
- Excellent Communication skills: ability to write Technical Materials to develop Procedures, Resolutions, and Documentation.
Benefits
PACCAR offers a comprehensive benefits package, including 401k with up to a 5% company match, fully funded pension plan, comprehensive paid time off, tuition reimbursement, medical, dental, and vision plans, flexible spending accounts, paid short- and long-term disability programs, life and accidental death and dismemberment insurance, and EAP services.
About PACCAR
PACCAR is a global leader in the commercial vehicle, financial, and customer service fields. We are committed to diversity and inclusion, promoting a work environment that values different backgrounds, skills, and viewpoints. We believe diversity increases innovation, results in better decisions, and increases employee engagement.
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