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Bilingual Customer Service Representative

2 months ago

Houston, Texas, United States Kemper Full time
{"title": "Customer Service Representative", "description": "At Kemper, we are committed to providing exceptional customer service to our clients. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues, and providing accurate and efficient service.

**Key Responsibilities:**

* Respond to customer inquiries and resolve issues in a timely and professional manner
* Provide accurate and efficient service to customers
* Communicate effectively with customers and internal stakeholders
* Maintain accurate records and reports
* Stay up-to-date on industry developments and product knowledge

**Requirements:**

* High school diploma or equivalent required
* Six months of customer service experience required
* Prior insurance experience preferred
* Bilingual in English and Spanish required

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

**Kemper is an Equal Opportunity Employer.**

We are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.

**Note:**

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.", "lang_code": "en-US"}