Customer Service Ambassador

2 months ago


Woodbridge, New Jersey, United States Exidetek Full time
{"title": "Customer Service Representative", "description": "Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Provide top-notch customer service to clients, responding to their inquiries, and resolving issues in a timely and professional manner.
  • Assist clients with their requests, providing information and solutions to meet their needs.
  • Work closely with our team to ensure seamless communication and collaboration.
  • Stay up-to-date with company policies, procedures, and industry developments to provide expert advice and guidance.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and analytical skills.
Work Environment

The Customer Service Representative will work in a dynamic and fast-paced environment, interacting with clients, colleagues, and management. The ideal candidate will be able to work effectively in a team, communicate clearly, and maintain a positive attitude in a challenging environment.

The work environment is moderate, with occasional high volume when aircraft arrive or depart. The employee is frequently exposed to vibration, and occasional fuel fumes may permeate the workplace. The employee must be willing and able to work in all types of weather conditions.

", "lang_code": "en-US"}

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