Customer Service Lead

4 days ago


San Diego, California, United States Communal Full time

About Us:

Communal is a creative-minded cafe and shop with multiple locations in Southern California. Our mission is to provide exceptional customer experiences, foster community connections, and serve high-quality food and beverages.

We strive for excellence in every aspect of our business, from the quality of our products to the warmth of our service. We believe that creating a welcoming atmosphere is key to building strong relationships with our customers and employees alike.

The Opportunity:

We are seeking a full-time Shift Lead to join our team at one of our south county locations. As a Shift Lead, you will be responsible for delivering exceptional customer experiences, preparing and serving beverages and food items, and maintaining a clean and inviting environment.

This role requires a strong background in customer service and leadership skills. You must be able to work effectively in a fast-paced environment, prioritize tasks, and communicate clearly with colleagues and management.

Key Responsibilities:



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